LearnDash Notifications is a powerful automation tool that can be used to assist your users throughout their learning experience on your platform. Setting them up correctly will boost sales, increase engagement and reduce the number of support requests you receive to your inbox.
As a general rule, if you want to boost sales and increase engagement through email notifications in LearnDash you need to follow 3 key rules:
- Be concise – too much waffle will overwhelm your users
- Provide direct links to the next lesson or course in your users’ learning journey
- Include key dates, contacts and links where possible
Setting up LearnDash email notifications
If you don’t know how to do it, setting up LearnDash Notifications is incredibly easy and can be done in just a few steps.
To learn more about setting up email notifications through LarnDash watch our video below.
Get the most out of your LearnDash email notifications
Aside from following the rules above, you’ll probably want to add your own pizzazz. Think about who the email is coming from; if you’re part of a wider team you’ll want to use ‘we/us/our’, however, if you’re a solo entrepreneur or course content creator, using ‘me/my/I’ will add that personal touch.
There are always going to be variables and differences from course to course, so please read over each email notification draft including our notes so that you can get the most engagement from your email notifications.
Set up as many as you need across each course and very clearly label each one so you know exactly what it’s for just by looking at the name. Nonetheless, you can still filter the notifications to easily find the one you’re looking for.
User enrols into a group/course
If your course has key dates, such as live lessons, assignments or expiry dates (after which time access to the course will no longer be available) you should add this into this email notification.
Hi [ld_notifications field=”user” show=”first_name”],
Just a quick email to confirm you have been successfully enrolled into [ld_notifications field=”course” show=”title”].
To access the course please visit: [ld_notifications field=”course” show=”url”]
If you have any issues accessing the content, please contact XXX.
Kind regards,
NAME
User completes a lesson
A notification like this is necessary for signposting users to their next lesson and providing written confirmation of lesson completion which might be necessary for employee training or professional development compliance.
You need to ensure you add any key information that will signpost your users to the next part of their course. Instead of adding [ld_notifications field=”course” show=”url”], you may want to add the specific URL for the next lesson available in the course.
Hi [ld_notifications field=”user” show=”first_name”],
Congratulations on completing [ld_notifications field=”lesson” show=”title”].
In order to continue your e-learning, please visit: [ld_notifications field=”course” show=”url”].
The next lesson is available XXX
Kind regards,
NAME
User passes a quiz
In some cases the next part of the course may not be available (because of drip-feeding, for example), so make sure this is reflected in your email notification in LearnDash.
Hi [ld_notifications field=”user” show=”first_name”],
Congratulations on passing [ld_notifications field=”quiz” show=”quiz_title”].
You scored a total of [ld_notifications field=”quiz” show=”percentage”].
Keep it up! Visit [ld_notifications field=”course” show=”url”] to continue your learning.
Kind regards,
NAME
User fails a quiz
In some courses, repeating the course might not be an available option, so make sure you update the email notification to reflect this.
Hi [ld_notifications field=”user” show=”first_name”],
Unfortunately, you did not score highly enough to pass [ld_notifications field=”quiz” show=”quiz_title”].
You scored a total of [ld_notifications field=”quiz” show=”percentage”].
Before trying the quiz again, revisit [ld_notifications field=”topic” show=”url”] to recap what you’ve learnt.
You can retry this quiz by visiting [ld_notifications field=”quiz” show=”url”].
If you experience any technical issues, please don’t hesitate to reply to this email.
Kind regards,
NAME
User hasn’t logged in for “X” days
The number of days you set will vary depending on the availability of your course. If you are offering one lesson every week, it probably won’t matter if someone hasn’t logged in for 5 days, but if the course has a learning path that requires someone’s attention a little everyday then you should update the email accordingly.
Hi [ld_notifications field=”user” show=”first_name”],
We’ve noticed that you haven’t logged in for a while now.
The next lesson in [ld_notifications field=”course” show=”title”] is available for you to complete.
In order to stay on track with your learning, we suggest you take a look at the next topic which you can see here: [ld_notifications field=”course” show=”url”]
If you experience any technical issues, please don’t hesitate to send us an email.
Kind regards,
NAME
“X” days before course expires
It’s essential that you really take advantage of this email. Here you have the power to hook people onto another course, get them to re-engage with lessons and quizzes and/or remind people to take their final quiz for a certificate of completion.
Hi [ld_notifications field=”user” show=”first_name”],
Your course ‘[ld_notifications field=”course” show=”title”]’ is due to expire in X days.
Don’t miss out, visit [ld_notifications field=”course” show=”url”] to complete your outstanding lessons.
If you’d like to extend your access please don’t hesitate to contact me.
Kind regards,
NAME
“X” days after course expires
Similarly to the above, use this email notification to get users to engage with your other LearnDash courses.
Hi [ld_notifications field=”user” show=”first_name”],
Thank you for completing ‘[ld_notifications field=”course” show=”title”]’ we hope you enjoyed this course.
We really value your feedback, so if you have any, please respond to this email.
I think this next course will be of interest to you for [REASON] – to preview the course please visit [URL]. To say thank you for learning with us, you can get 25% off your next course by using coupon code [CODE].
Let me know if you’d like any more information on our other courses or to discuss the next step in your online learning journey.
Kind regards,
NAME
A final tip from us…
When you go into LearnDash notifications for the first time, have a look at the options available to you, familiarise yourself with those around course, lessons, topics and user groups, as well as the shortcodes.
If you want to see more examples of email automation sequences for e-learning please read our blog here.
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