UI & UX design for Learning Management Systems
Design an LMS that your customers will love for higher conversions, retention and engagement. From specialist team that has designed over 200+ digital learning products.
Data-driven UX design for an LMS that your customers will love
User interface designs that create a great first impression
Ensure your designs are feasible with developer input
Trusted by 4,880,116 users across 182 systems
3 pillars of LMS UX for growth
Shut-down the engagement killers
Poorly designed LMS’ often become a barrier to the learning process. We’ll identify and eliminate these engagement-killers.
Increase usability for happier customers
We’ll identify what’s important to your learners – and design a system that supports them with their goals for improved customer retention.
Stay ahead of user-expectations
Uncover needs that your customers didn’t even know they had. Stay one step ahead of their expectations for a truly delightful experience.
3 reasons that UI / UX for your LMS is key
Good-looking LMS’ are more trustworthy
People form 75% of their judgment on a website’s credibility purely on its aesthetics, so don’t let the look and feel of your LMS turn customers away.
Bad user experience kills online businesses
70% of online businesses that fail do so because of bad usability. If your ticketing system is full of complaints, it’s time to invest in your user experience.
Slow-loading is the biggest frustration point
If your LMS takes more than three seconds to load a page, you risk low-levels of customer satisfaction.
The warning signs that your LMS’ UX is failing
- Lots of tickets about missing certificates or lost passwords
- Less than 12% completion rate on your courses
- Slow page load of under 3 seconds
- Lower-than-expected levels of mobile browsing (if your LMS isn’t optimised for mobile, people won’t use it on mobile)
- Lack of repeat purchases
- Low conversion from free trials
- High-churn of customers
- Users find it difficult to find courses or content that is relevant to them
- Poorly accessible for those with impairments
- Difficult to navigate to certain areas of the LMS
- Multiple logins for different parts of the training
- Outdated design that looks like it came from 1999
- Outdated content
How we work
Our tried and
tested process
-
01.
ResearchWe’ll talk to your users and review other data to understand the biggest design issues. With a data-driven approach, we’ll make faster and more meaningful progress for maximum ROI. -
02.
IdeationNow we’ve identified the biggest opportunities, we’ll work with you to design better user journeys and wireframe potential solutions, based on our experience of designing over 200 LMS’. -
03.
Test & iterateWe’ll test our designs with your users to measure the improvements made, plus we’ll highlight further opportunities for improvement. We’ll iterate until it’s right.
-
04.
Technical preparationWe’ll prepare for development, either for our developers to handle for you, or for your own internal development resource.
Options for different budgets
Cost-effective prototype
Just testing the waters with a Minimum Viable Product? Keep your costs down and get up and running with the essentials on a simple LMS that you can customise over time. Best for elearning newbies.
Custom LMS for rapid growth
Ready to grow? Build your fully-fledged LMS and take it to the next level with bespoke user experiences, differentiating features and time-saving automations. Best for established elearning organisations.
Phased approaches available
Have a grand vision but want to take it slowly? Build a solution that you can expand upon later, without the need for painful migrations from LMS to LMS..
See some of our award-winning LMS UI/UX designs
Posted – August 23, 2023
13 minutes
Revolutionising employee training for a world-renowned social network
Posted – August 10, 2023
8 minutes
Personalised learning experiences and B2B tools for an employee soft skills platform
Posted – August 10, 2023
4 minutes
Google for Education LMS for effective Workspace training for millions of teachers
Support
And the ongoing support to help you to grow
-
Training and support
Training to help you to manage your learning product. Plus, we’re on hand to offer support as-and-when you need it. -
Hosting services & DevOps
Our standard hosting packages are well optimised for learning products. For more complex hosting requirements, our AWS & Google Cloud DevOps partners will build your scalable infrastructure. -
Proactive advice
Regular calls with our experienced consultants to help you to set goals and make plans to make your technology work harder for you. -
Emergency development support
Something not right? Priority support options that minimises the impact of issues & bugs.
-
Training and support
Training to help you to manage your learning product. Plus, we’re on hand to offer support as-and-when you need it. -
Hosting services & DevOps
Our standard hosting packages are well optimised for learning products. For more complex hosting requirements, our AWS & Google Cloud DevOps partners will build your scalable infrastructure. -
Proactive advice
Regular calls with our experienced consultants to help you to set goals and make plans to make your technology work harder for you. -
Emergency development support
Something not right? Priority support options that minimises the impact of issues & bugs.
-
“Very pleased with the service – it was great to work with a team with specific expertise in what we were trying to do (rather than us making it up in-house!), and the output was certainly better and more cost-effective than what we would have achieved ourselves.”
Dave Ranner – Commercial Director, CameraForensics -
“I was incredibly impressed. The Plume team knows their stuff, but most importantly they know how to listen to a client’s needs and translate those needs into an actionable plan.”
Matt Bramble – COO, Leverage Lab
-
“From the initial proposal to the delivery of the outcomes we have felt listened to and understood, challenged and guided as needed… But most of all we actually felt like partners – not new customers.”Andy Pearce – Managing Director On Track Learning
Trusted by 4,8723,012 users across 182 systems
Dave Ranner
“Very pleased with the service – it was great to work with a team with specific expertise in what we were trying to do (rather than us making it up in-house!), and the output was certainly better and more cost-effective than what we would have achieved ourselves.”
Dave Ranner
Commercial Director, CameraForensics
Matt Bramble
“I was incredibly impressed. The Plume team knows their stuff, but most importantly they know how to listen to a client’s needs and translate those needs into an actionable plan.”
Matt Bramble
COO, Leverage Lab
Andy Pearce
“From the initial proposal to the delivery of the outcomes we have felt listened to and understood, challenged and guided as needed… But most of all we actually felt like partners – not new customers.”
Andy Pearce
Managing Director On Track Learning
Matt Rouse
“Our old platform felt like it was stitched together, and nothing really felt like it matched our brand. We could have never imagined our platform looking like it does now. Our long-time users have commented on just how impressive it looks and feels.”
Matt Rouse
Director of Learning Management and Technologies, Absolute Dogs
Frequently asked
questions
Do you work with international clients?
Yes. Most of our clients are based in the UK, US and Europe, but we’re open to exploring projects with other organisations in other countries too.
Can you build the technology too?
Usually, yes. We often work on projects through from planning all of the way to final launch.
How much does UI/UX cost?
We typically recommend investing 20% of your total technology budget into UI/UX. However, you can invest more or less depending on your circumstances, and we can tailor our approach according to your desired outcomes/budget.
Can you match the design of our existing technology?
Yes. we’ll always take your brand guidelines and established look & feel into account.
30 min on demand webinar
Access to exclusive webinar materials