Software training videos

  • REDUCE YOUR CHURN RATE
  • REDUCE SUPPORT TIME/COSTS
  • INCREASE CUSTOMER HAPPINESS

VIDEOS

It’s time to turn unhappy customers into happy ones

  • REDUCE YOUR CHURN RATE

    People need to make full use of your software, otherwise they might leave. Teach them how to use it and they’ll stick around.

  • REDUCE SUPPORT TIME/COSTS

    Reduce the demand on your support team by up to 66% with effective software training videos alongside our video library platform.

  • INCREASE CUSTOMER HAPPINESS

    When customers can help themselves, they get instant answers. No waiting around. Happy customers stay subscribed for longer.

LIBRARY

An optional home for all of your awesome training videos

  • Searchable help system

    Allow customers to search through your library of videos to help them find answers, quick.

  • Fully brandable

    Use your own domain and choose your own styling – your help centre will feel like an extension of your brand.

  • Integrate with your existing apps

    Our developers can integrate your software training videos with your existing apps.

Course creation process

3 steps to creating your online course

  • SCRIPTWRITING

    Demo your system with us, and we’ll work collaboratively to produce scripts and storyboards for your training videos.

  • PRODUCTION

    We’ll record the videos and choose a voiceover artist that complements your brand’s voice.

  • PUBLISH

    We’ll upload your videos to your help center, or to your video hosting platform of choice.

“I just send the brief, provide an account to the software, and get a really polished video back… it’s ridiculously simple!”

Stephen

SAAS owner

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