What is multi-tenancy?

Multi-tenancy allows you to duplicate your learning technology in the form of sub-sites so that you can provide B2B clients with a customised learning experience. You can increase client autonomy by opening up management tools such as reporting or content management. You can also tailor their instance with unique branding, new functionality requirements or integrations with their existing technology. It typically helps to increase the value of your commercial deals and increase retention of B2B clientele. 

Common features of multi-tenancy

  • Customise the branding to individual clients
  • Allow clients to self-manage their users, including seat allocation and course enrolment
  • Allow clients to monitor their learner’s progress in real-time
  • Add and remove functionality to individual sub-sites
  • Allow clients to add and remove content, such as courses, articles and downloads
  • Integrate sub-sites with their own technology stack

Benefits of multi-tenancy

  • More cost-effective than multiple single-tenant systems, with a single code-base, single hosting environment, and single maintenance process
  • Increase the value you can provide to your B2B clients
  • Mitigates data safety risks, because it ensures that your clients can only view user data on their sub-site
  • You can sell feature add-ons to clients as their needs develop
  • Increases sales and client retention because you can tailor their sub-site to their needs
  • Attract larger clients who demand a branded experience
  • Keeps learning content on your technology to mitigate unlicensed usage

Multi-tenancy considerations