About Plume

Who we are

We’re designers, developers, teachers and marketers. We are the digital agency for digital training.

We’re an award-winning creative agency with a passion for digital training, based in the UK’s most creative city of Bristol. We love collaborating with our clients, taking the time to fully understand their business objectives before we start our creative process.

We’ve helped to launch over 150 projects, following a policy of communication and collaboration with everyone we work with.

Our approach is grounded in research

Everything we do starts with research and strategy, creating a unified vision and goal to work towards.

Handpicked experts

We are passionate about what we do, with experts across strategy, design, development, training and marketing.

Finally, a UK-based team

Our team is UK-based and your dedicated account manager will be on hand to help you during your regular working hours.

Our senior team

As specialists in their respective fields, the senior team at Plume have extensive experience and a proven track record working with a variety of clients. The team collaborate on every project, combining their skills to deliver a first-class service.

  • Kaine Shutler

    Managing Director

  • Kelly Newcomb

    Digital Marketing Specialist

  • Igor Mitic

    Senior Developer

Kaine Shutler

Managing Director

Starting off as a web designer back in 2011, it was clear to Kaine that clients needed more than just web design services, with clients often seeking a full-service agency that could bring together, design, UI and digital marketing strategies to deliver future proof digital products.

Expanding into the e-learning and LMS (Learning Management System) market at Plume has allowed Kaine to continue to deliver engaging digital platforms beyond website design. But it doesn’t stop there, offering marketing and instructional design, Kaine has pushed Plume into the top-spot for online training system creation in the UK by producing custom digital solutions to clients across the country.

Kelly Newcomb

Digital Marketing Specialist

Beginning her career in events and social media marketing, Kelly has expanded her skill set to encompass a range of digital marketing specialisms. Having worked both agency and client-side, Kelly has experience crafting comprehensive strategies and implementing these on a tactical level. As a key member of Plume’s marketing team, Kelly is responsible for forging Plume’s own digital marketing and content strategy as well as leading on client accounts across content, SEO, PPC and copywriting.

Igor Mitic

Senior Developer

A problem-solver and Plume’s web developer extraordinaire, Igor’s design background and keen eye for detail make him one of the most valuable members of the team. Joining Plume back in 2015, Igor first began building websites alongside Kaine Shutler before progressing into the development of learning management systems. Although mostly development orientated, Igor inputs on almost every single project thanks to his extensive knowledge in web technologies. Igor is Plume’s longest-standing member of staff, besides Kaine, and he credits his enjoyment of the role to the variety of clients Plume attracts and the opportunity to learn something new every day.

Our culture

Our company favours three things; communication, collaboration and creativity.

These values are deeply rooted into every aspect of our working day, from our company-wide morning meetings to our brainstorming sessions and client workshops.

Every individual here brings something some much more than just their work experience to the table. They bring a set of invaluable ideas, life experiences and passion that they inject it into every piece of work.

  • Ongoing education to help our people grow
  • Unbeatable work/life balance + flexitime
  • Weekly lunch out for the team (on us)
  • Sometimes we work from home
  • We always make time for one another
  • “A great place to work if you want to take ownership of your work while having the opportunity to collaborate with colleagues and clients”
  • “You’re constantly supported and given the tools to learn, grow and improve yourself. The company workflow and processes are very intentional”

“From the initial proposal to the delivery of the outcomes we have felt listened to and understood, challenged and guided as needed… But most of all we actually felt like partners – not new customers.”

Andy Pearce

On Track Learning

Success through collaboration

Building on the experience of over 130 completed projects and counting, our process is forever evolving to produce the best possible results for our clients. Every success and every challenge helps shape the process that’ll guide your project to from concept to reality… and beyond.

  • Discover

    “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” – Abraham Lincoln.

    The Plume approach starts by taking the time to get to know your business, your customers and the specific challenges that you face from day to day. With this insight, we can provide you with the best possible solution while also being time-and-cost effective.

  • Research & strategy

    We research the market and analyse the competition before working with you to create the strategy to work by. With a solid plan and clear deliverables in-place, we can ensure everyone works towards supporting your business goals.

  • Create

    Working from a great headstart from the previous stages, we will collaborate with you and your ongoing feedback to create a high quality solution that answers all your requirements. Your ideas might evolve as your project develops; we’ll keep up.

  • Growth & support

    At Plume, we love to support our clients through their company’s growth. As the developers of your site, we believe we can do the best job at maintaining it. We offer a flexible range of support options, including extra documentation and training.