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About Plume

Who we are

We’re designers, developers, teachers and marketers. We are the digital agency for digital training.

We’re a training-focused digital agency based in the UK’s most creative city, Bristol. We love working closely with our clients, whether home or away, and going the extra mile to fully understand their business objectives.

At Plume, we believe that user experience is key to a successful project, so we make sure we keep our clients’ customers in mind. We’ve helped to launch over 140 projects, following a policy of communication and collaboration with everyone we work with.

Our approach is grounded in research

We pride ourselves on taking the time to understand our clients’ needs so that we can deliver a tailored solution.

Handpicked experts

All our staff are passionate about we do. We guarantee the best possible services by handpicking our team based on their skillset.

We’re UK based

Our team is UK-based meaning your dedicated account manager will be on hand to help you during office hours. Say goodbye to lengthy response times!

Our senior team

As specialists in their respective fields, the senior team at Plume have extensive experience and a proven track record working with a variety of clients. The team collaborate on every project, combining their skills to deliver a first-class service.

  • Kaine Shutler

    Managing Director

  • Kelly Newcomb

    Digital Marketing Specialist

  • Igor Mitic

    Senior Developer

  • Jack Ford

    Creative Director

Kaine Shutler

Managing Director

Starting off as a web designer back in 2011, it was clear to Kaine that clients needed more than just web design services, with clients often seeking a full-service agency that could bring together, design, UI and digital marketing strategies to deliver future proof digital products.

Expanding into the eLearning and LMS (Learning Management System) market at Plume has allowed Kaine to continue to deliver engaging digital platforms beyond website design. But it doesn’t stop there, offering marketing and instructional design, Kaine has pushed Plume into the top-spot for online training system creation in the UK by producing custom digital solutions to clients across the country.

Kelly Newcomb

Digital Marketing Specialist

Beginning her career in events and social media marketing, Kelly has expanded her skill set to encompass a range of specialisms across digital marketing. Having worked both agency and client-side, Kelly has experience in not only crafting comprehensive strategies but to implementing these on a tactical level. As a key member of Plume’s marketing team, Kelly is responsible for forging Plume’s own digital marketing and content strategy and brings her specialist digital marketing knowledge to our clients.

Igor Mitic

Senior Developer

A problem-solver and Plume’s web developer extraordinaire, Igor’s design background and keen eye for detail make him one of the most valuable members of the team. Joining Plume back in 2015, Igor first began building websites alongside Kaine Shutler before progressing into the development of learning management systems. Although mostly development orientated, Igor inputs on almost every single project thanks to his extensive knowledge in web technologies. Igor is Plume’s longest-standing member of staff, besides Kaine, and he credits his enjoyment of the role to the variety of clients Plume attracts and the opportunity to learn something new every day.

Jack Ford

Creative Director

Jack started his career in London agencies where, over the course of 7 years, he delivered creative design and branding services to a large spectrum of clients ranging from consumer fashion, through to pharmaceuticals and everything in between. It goes without saying that Jack’s passion for design and creative skills are undisputed. As Plume’s Creative Director, Jack is responsible for realising the vision of our clients and bringing their ideas into reality. Getting a kick out of the process, Jack takes the time to really understand the brand and its customers before developing modern and iconic designs that are recognisable and stand out from competitors.

“I’ve worked with Kaine and Igor for a couple of years. Honestly the best guys I’ve worked with – they think of things you’ve never imagined.”

Luke Hinds

Rota

Success through collaboration

Building on the experience of over 130 completed projects and counting, our process is forever evolving to produce the best possible results for our clients. Every success and every challenge helps shape the process that’ll guide your project to from concept to reality… and beyond.

  • Discover

    “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” – Abraham Lincoln.

    The Plume approach starts by taking the time to get to know your business, your customers and the specific challenges that you face from day to day. With this insight, we can provide you with the best possible solution while also being time-and-cost effective.
  • Research & strategy

    We research the market and analyse the competition before working with you to create the strategy to work by. With a solid plan and clear deliverables in-place, we can ensure everyone works towards supporting your business goals.
  • Create

    Working from a great headstart from the previous stages, we will collaborate with you and your ongoing feedback to create a high quality solution that answers all your requirements. Your ideas might evolve as your project develops; we’ll keep up.
  • Growth & support

    At Plume, we love to support our clients through their company’s growth. As the developers of your site, we believe we can do the best job at maintaining it. We offer a flexible range of support options, including extra documentation and training.